Terms of Service

Agreement

These Terms of Service (“Terms”) govern your use of puracandelagt.com (the “Site”) and the audio production, voice-over, music, podcast and media services (“Services”) provided by Pura Candela Media (“we,” “us”). By using the Site or engaging our Services, you agree to these Terms. If a signed quote or project agreement conflicts with these Terms, the signed document controls.

Our services

We provide scriptwriting, voice-over, audio production, music composition, podcast editing and media planning and buying services. The scope, deliverables, price and timeline for each project are described in a written quote. Work begins once you approve the quote and any required deposit is received.

Quotes and pricing

Prices shown on the Site are starting prices in U.S. dollars and may change. Your written quote is valid for 30 days. Additional work beyond the quoted scope — such as extra revision rounds, new scripts, added versions or changes after final approval — is billed at the rates stated in your quote or on our pricing page, and we will tell you before any extra charges apply.

Payment

Projects under $500 are due in full when you approve the quote. Larger projects require a 50% deposit to schedule work, with the balance due when you approve the final deliverables. We accept major credit cards, ACH bank transfer and business checks. Invoices are due within 15 days. Final files may be held until payment is received in full. For media buying, airtime is billed at the stations’ rates and is due before the schedule begins unless otherwise agreed.

Your responsibilities

You agree to provide accurate information about your business and offers, to review drafts promptly, and to make sure that all claims, prices and promotions in your advertising are truthful and comply with applicable laws. You confirm that you have the right to use any logos, trademarks, music, recordings or other materials you send us.

Approvals and revisions

Each project includes the number of revision rounds stated in your quote (usually two for scripts and two for final mixes). Once you approve a script, changes that require re-recording may be billed as additional work. Approval of final files may be given by email.

Ownership and usage rights

After payment in full, you own the finished advertisements we produce for you and may use them on any broadcast, streaming or digital channel, unless your quote states a different usage term. Production music is licensed for use within the finished spot. Original jingles and sonic logos are provided as full buyouts unless otherwise stated. Union talent, celebrity voices or specially licensed music may carry separate usage limits, which will be stated in your quote. We may keep copies of finished work and, with your permission, share it as a portfolio sample.

Media placement

When we buy media on your behalf, we act as your agent with radio stations and audio platforms. Stations control their own schedules and may preempt or move spots; in those cases we will work with the station to obtain make-goods or credits. We provide proof of airing where stations make it available. We do not guarantee specific sales, leads or results from any advertising.

Cancellations and refunds

Cancellations and refunds are governed by our Refund Policy.

Use of the Site

You may use the Site for lawful purposes only. You may not copy or reuse Site content, scripts or images for commercial purposes without our permission, attempt to interfere with the Site’s security, or submit spam through our forms. The free tools on the Site are provided for estimation only and are not quotes or professional advice.

Disclaimers and limitation of liability

The Site and Services are provided “as is.” To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, including lost profits. Our total liability for any claim relating to a project will not exceed the amount you paid us for that project.

Governing law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Walton County or Gwinnett County, Georgia, unless we both agree to mediation first.

Changes

We may update these Terms from time to time. The version in effect when you approve a quote applies to that project.

Contact

Pura Candela Media
Attn: Richard Edwards, Owner
4339 New Horizon Dr
Loganville, GA 30052, USA
Phone: (938) 314-3486
Email: [email protected]